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TERMS & CONDITIONS

Disclaimer

The information in this Website is based on the existing data in DD MALL LIMITED (referred as “The company”) ’s database. The company makes considerably efforts to ensure that the information accuracy in all the tabs of this Website is correct. The company will periodically review and updates the content of this Website to ensure the contents are at the most updated version. The company will endeavor to ensure the accuracy and reliability of the information provided but do not guarantee its accuracy or reliability and accept no liability for any loss or damage arising from any inaccuracies or omissions. The Company neither assumes nor accepts liability for any (whether direct or indirect loss and economic) loss or damage caused by the Website users or anyone who obtains the information contained in the Website from other sources, or inaccuracy use of the info in the Website.

The information contained in this Website is for general reference purposes and does not include any professional advice, and there is no additional legal binding commitment made by the company to provide relevant services. All Website users should consult with qualified professionals for any specific doubts and questions regarding the services offered by the Company. The Company is not responsible for any loss and damage caused by any person misunderstands the contents of the Website.

The company will not accept any traceability, actions or legal proceedings related to the Website caused by any Website users who has referenced the information that contained in the Website.

Declaration of Genuine Products

All products purchased in the Website must be original and authentic. Products may vary due to production process and product types.  There are no fake products involved.

 

Prohibition of resale products statement

The company hereby declares that the products are not sold through any other groups or other Websites in UK. All products of the company are sold to users, and no commercial resale is allowed. If in doubt of the purpose of the product orders, the company may refuse to sell/ship the products. If you purchase our products through other channels other than the company’s official channels and any problems arise, no liability or responsibility is accepted by our company.

General Terms & Conditions

Copyright

For enhancing better and pleasant user shopping experiences with the Website, the Company sets the following terms and conditions. Please note that when you explore this Website and its connected Website (referred as “Website”), you are deemed to agree that you have read and agreed to accept the Terms and Conditions at the time of such usage of the Website. The Company recommends that you carefully read the “Privacy Policy” of the Website before using.
This Website is owned and operated by the Company, and any Terms of Use related to this Website also applies to the Website itself, company’s employees, and its agents.

 

Trademark and Copyright

All pages and content of this Website, including all the product names, text contents, pictures, designs, and icons (“documents”), and the copyright and trademark of the company’s registered name, logo and trademark belong to the company and its subsidiaries. The company holds all the rights, ownership, and interests of the above-mentioned intellectual property, and no one can make any use of the above-mentioned intellectual property of the company without the permission of the company and its affiliates.

The material on this Website is protected by copyright. No one is allowed to print, copy, reproduce, publish, transmit, distribute, upload, download, store, display to the public, and alter the documents. Unless with the prior written permission of the company, no one may use or allow others to use the company’s icon, website or link any page of this Website with other interconnected Website in any way. Any unauthorized downloading, retransmission, copying, alteration, or use of the documents other than those described above is illegal.

All software used in this Website is the property of the company or its suppliers, and it is protected by Hong Kong and international copyright and other applicable intellectual property laws.

 

Website Use

This Website is currently only used for providing online information and the use of online purchase. The contents of the Website may not be used for any commercial purposes, (including reproduction, publishing, transmission, dissemination, sale, broadcast, distribution, republishing, rewriting, or retransmission in the same format or technology).  The information and communication content of this Website can only be used in legal ways, and all materials that violate the terms of this Website and any harmful and threatening materials are not allowed to be posted and transmitted. The Company reserves the right (but has no obligation or responsibility) to prohibit and remove such materials.

 

Indemnity and Limitation of Liability

You agree to indemnify and reimburse the Company for its losses, expenses from and against all losses, expenses, damages, and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the Website. You further agree that our company shall not be held liable howsoever for your use of the Website and you agree to waive all claims that you may have against our Company for any loss or damages you may sustain in connection with your use of the Website. If this disclaimer does not apply to certain case, the total liability of our Company, if any, for losses or damages shall not exceed the fees you paid for the product or service upon which liability is based.

 

Links to Other Websites

The Website may contain links or hyperlinks to other sites or pages on the Internet or any other mobile Apps which are not maintained or controlled by us and for which we are not responsible. You understand and agree that links or hyperlinks to those Internet sites, downloadable contents, or Websites, are accessed at your own risk, and we are not responsible for any difficulties or consequences associated with or resulted from such access or downloading. This Website provides the links for your convenience only. The Company will not be responsible for publishing or receiving the content of any of these linked Websites, and the use and content of these Websites do not represent the Company.

 

Email

Emails content or transactions sent to the Company over the Internet cannot be guaranteed to be completely secure. The Company will not be responsible for any damages incurred by users because of any loss either sent to or received from the Company at user’s request, over the Internet. The Company is also not responsible for any direct, indirect, special occasions or consequential damages incurred by or related to the use of this Website.

 

Transmitting over The Internet

Due to the nature of the Internet transactions may be subject to interruption, transmission blackout, delayed transmission, and incorrect data transmission. The Company is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or time-sensitive messages and transactions you send.

 

Discontinue

The Company reserves the right to suspend or terminate any person’s access to all or part of the pages of the Website without prior notice if we find any act that is harmful to the Company, a third party or in violation of the law.

 

Modification of Terms

The Company reserves the right to modify these Terms of Use as and when necessary, without notice. Please read the Terms of Use and Purchase Terms carefully before making purchases on this Website.

 

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.

 

If there is any inconsistency or conflict between the English and Chinese versions, the Chinese version shall prevail for all purposes.

In case of any conflict or discrepancy, DD Mall Limited reserves the right of final decision.

Privacy & Safety

Privacy Policy Statement

Privacy Protection

The Company promises in handling the personal data properly to protect your privacy. The company collects your information to help the company in providing products and services that are more suitable for you to ensure that you have an enjoyable and pleasant shopping experience in using this App. Please read through the following Privacy Policy, it states how the company collects, stores, and uses the saved personal data of DD Mall’s Website.

 

A. Security Guarantees

The Company takes our responsibilities under The Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (referred as “the Ordinance”) seriously and will meet or even exceed internationally recognized standards for personal privacy protection. The company will ensure that the policies and practices adopted by the company and its associated companies on the collection, use, retention, disclosure, transmission, security, and access of personal data will try their best to protect the security of your personal data and will not be leaked. In this statement, “personal data” is defined in accordance with the Ordinance.

 

B. Personal data we collect

The Company may ask you to provide personal information within the specific scope of the App and other information channels. The information collected by the company (referred as “data”) includes but is not limited to:

  1. Name;

  2. Email Address;

  3. Telephone Number;

  4. Facebook ID;

  5. Residential Address; And

  6. Birthday Month and Date

 

The Company will use the information you provided in the following situations:

 

  1. Processing your DD Mall’s Online/In-App Purchase.

  2. Processing your purchased orders.

  3. Respond to enquiries, and

  4. Registration for the redemption gifts

 

The Company will only use your information to provide you with the Company’s membership services and products with your consent or no objection. The Company may provide your information to the Company’s associated companies and subsidiaries so that the relevant companies can handle the above work and/or provide you with services from time to time.

If you believe that the personal data collected or managed by the Company is incorrect, please contact the Company by email info@ddmall.uk.

The Company will keep the personal data and other information of users and members of the Website confidential in accordance with the provisions of the Ordinance, but the Company may disclose, forward and/or exchange any such data with any or all the following authorities:

  1. Any member of the Company; and/or

  2. Any relevant person

Such personal data may be used from time to time to directly promote the services and/or products provided by the Company, unless and until a written request is received from the relevant members to stop using the data for the purposes of direct marketing use.

In addition, if the company believes that the disclosure or transfer of your personal data is based on legal or regulatory requirements or the need to protect the Company’s interests (legally permitted), the Company may also disclose or transfer the personal data to other third parties.

 

C. Data Protection

The Company is committed in protecting your personal data. The Company uses advanced encryption technology and secure servers to protect your personal data. When you submit the online order information, the Company’s Secure Sockets Layer (SSL) uses the most advanced 256-bit encryption to prevent your data from being seen by third parties during the submission process.  In addition, the Company does not allow unnecessary and unauthorized employees to read customer data. When you register an account, the Company may contact you for verifying the provided data is true.

 

D. Data Retrieve and Data Update

Data owners can read, update, change your data at any time or email to the Company to request a copy of the personal data. Before your private data is retrieved and updated, the Company will take reasonable steps to verify your identity. If the Company no longer needs to hold your personal data, the data will be deleted.

 

E. Use of Cookies

The Company uses “cookies” (cookies refer to a small amount of data that stored in the computer server when you enter certain website and it is stored in the computer’s hard disk) that allows you to have a better shopping experience. When you re-enter the Company’s website, the company’s “cookies” will identify you, and allow the Company’s services to be more personalized. The data will help the Company better in understanding the preferences of the website audiences for providing better products and services in the future.

Most browsers automatically accept “cookies.” You can also choose not to accept “cookies” on the “preference” or “option” of your computer. However, if you choose to opt out cookies through your browser settings, you may not be able to use online purchase in the Website but you can still browse certain parts in the Website.

If you have any questions regarding to above Privacy Policy Statement, please contact our Customer Service Representative at:

By Email: info@ddmall.uk

By Whatsapp: +44 7453726695

In case of any conflict or discrepancy, DD Mall Limited reserves the right of final decision.

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